FAQ

3 Easy step: 1. Pick Your Location. Just enter your location so that restaurants nearby will be shown to you. 2. Pick Your Food nearby you. Select which restaurants and what you would like to order. 3. Checkout. Enter your details, address, payment method and your phone number. Your order will be delivered to your doorstep once confirmed, so sit back and relax.
Delivery time varies from restaurant to restaurant and also depend on the number of orders that restaurants has to prepare. It also depend on the distance between the restaurant and your delivery address. We can deliver the food in less than 45 minutes in most cases.
No. You don’t have to pay unless you order food that costs less than the minimum amount of RM25. If your order exceeds RM25, all the deliveries made to you would be free of cost. We charge delivery fee to cover the direct expenses incurred when we send a rider to pick up the food and deliver it to you.
Yes. It is a must to create an user account for quick and you can enjoy our tabaogo special promotion or super deals.
These fee is charged to covered cost incurred in maintaining our call center, delivery support, online platform and other delivery related service.
Let us know as soon as possible so we can let the restaurant know before it start preparing your order. With regards to any refund of a payment you have made online, please contact us via support@tabaogo.com
Just go to “Restaurant List”, then enter your location to check which restaurants that can deliver.
TabaoGo start deliver & business from 10am to 10pm from Monday to Saturday. But depend to the restaurants business hours also.
You can redeem your voucher code after selecting a restaurant and adding items to your basket. You will see a field to enter your voucher code on the order overview page. Only one voucher can be used per order.
Different restaurant offer different discount. You can check them at any restaurants with discount.
All of our participating restaurant accept cash on delivery. There is also various online payment methods available. You can check which payment methods are accepted at each restaurants.
Select “Cash on Delivery” on the checkout page and pay the delivery guy after receiving your order.
Credit/Debit Card Select “Online payment” on the checkout page. You will be directed to the secure payment of our payment partner. Once payment is confirmed, the order will be transmitted to the restaurants. Online Banking Pay with online banking, you will redirected to secure payment pages of our payment partner iPay88
Click on “forgot password” at the Login pages. Fill out your email address and a password recovery link will be sent to you by email.
The advantages of having an account at TabaoGo are: 1. Your previous delivery address will be saved. 2. You can track previous order. 3. You can quickly make re-order. 4. You can enjoy our tabaoGo partner's benefits. 5. You can enjoy our platform any campaign festival like Member Days, Great Mega Offer, vegeDay, etc.
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